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Repair Service for New Zealand


To keep your Littmann stethoscope in optimum condition, we recommend you follow our Cleaning and Care guidelines.

If you do experience a problem with your Littmann stethoscope, you may find the answer in our FAQs. However, if your Littmann stethoscope needs to be repaired, we promise to replace any defective part(s) free of charge within the period of its warranty*.

For all repair enquiries please Contact Us, or telephone 0800 808 182. Mail your stethoscope and completed Information Sheet (PDF, 88KB). Send your stethoscope via traceable means, as the stethoscope is your responsibility until it is received at our dock.

Send your stethoscope for repair to:

3M Medical
94 Apollo drive
Rosedale 0632
Auckland
Attention: Technical Specialist - Littmann

Refurbishment and Cleaning Services
3M offers refurbishment and professional cleaning services for models outside of warranty.

Refurbishment Includes:

  • Replacement of the entire binaural assembly in a choice of tubing colours
  • Thorough professional cleaning of the entire chestpiece by experienced technicians and replacement of chestpiece rim(s) and diaphragm(s) (a nonchill sleeve for double sided chestpiece is also included.)
  • A two-year extended warranty on your refurbished stethoscope. (90 days for the Select model.)

Cleaning Includes:

  • Thorough professional cleaning of the entire chestpiece by experienced technicians and replacement of chestpiece rim(s) and diaphragm(s) (a nonchill sleeve for double sided chestpiece is also included.)
  • The cost of the cleaning service is $45.00.

Refurbishment Pricing:

Price 3M™ Littmann® Stethoscope
$150.00 Master Cardiology
$140.00 Cardiology STC
$140.00 Cardiology I, II, II S.E., III
$95.00 Master Classic II
$80.00 Classic I, II, II S.E. (Adult, Paediatric & Infant)
$50.00 Select
  • Prices include GST
  • Prices are subject to change without notice
  • If you do not see your stethoscope listed above, please contact 3M Medical Customer Services on 0800 808 182.

*Warranty Period

Your Littmann stethoscope comes with the finest service and warranty policy in the industry. If a material or manufacturing defect is discovered during the warranty period, repairs will be made without charge, except in cases of obvious abuse or accidental damage.

3M™ Littmann® Stethoscope Years of Warranty
Electronic Model 3100 2 years
Electronic Model 3200 2 years
Master Cardiology 7 years
Cardiology S.T.C. 6 years
Cardiology III 5 years
Master Classic II 3 years
Classic II S.E. 3 years
Classic II Paediatric 3 years
Classic II Infant 3 years
Select 2 years


Repair Service